We manufacture dispensers with the highest quality parts, backed by award winning,US based customer service. If it is – then your catch tray is probably full of water too. Have a terrific day and I look forward to contacting you again. The Spigot/Spout – this is the first place you should look for a leak. AquaNation BPA Free Sunbeam Dispenser Replacement Cooler Faucet Water Bottle Jug Reusable Spigot Spout Leak Proof Water Beverage Lever Pour Valve Water Crock Water Tap … I'm a facilities manager so I deal with a lot of people and she was an absolute joy to speak with. Step 1 - Unplug and Clean Always unplug your water cooler dispenser before doing any repair or maintenance on it. Thank you again. 1 Let the refrigerator cool for a full 24 hours after installation. Great first time experience on your site for a part I had no number on and only a visual. Mallory, spout was received today and looked great. Thanks Mallory, reps like you make my job easier. Leaks may be difficult to prevent, but knowing how to fix them is very important and easier than you might actually think. Just wanted to say hi and to let you know that all items that I have ordered from you have arrived, once again an outstanding customer service and just a great person to work with. If you want a constant supply of fresh water for your Florida home or office, a water cooler might be exactly what you are looking for! The Spigot/Spout – this is the first place you should look for a leak. Thanks for your help! To flush the air out of the lines, dispense 2-3 gallons of water. Contact us for complete details. Apr 28, 2017 ... it is also dripping out of the cold side water spout of the dispenser. Quality Innovative Water Cooler Products. Inspect the water inlet valve for cracks, and make sure that it is tightly secured to the water supply line. Hot Full Stainless Steel. I'm so thankful for this sight and If I need any parts in the future I will come to this sight first. Get that perfectly chilled glass of water without the ice. To check if bad TURN OFF POWER to water cooler (on plug from outlet)-The continuity of the Overload and Relay need to be checked. That's great thanks so much. https://www.hunker.com/12279674/how-to-fix-a-leaking-water-cooler hi Mallory Wet a sponge to clean the inner surface of the water cooler with the cleaning solution. Thank you! All information is subject to change at any time without notice. Primo Water - Water dispenser leaking from little hole on the right of cold water spicket. Drain this container down a … TO BUY OR LEASE The Water Store offers the opportunity to either buy or lease a water cooler. Products as described and fast shipping. I am going on the website right now and placing the order for everything. I appreciate you. Shawn was super helpful and quickly informed me about the replacement parts I needed. Choose from a variety of features including hot water for instant soup, tea, or hot chocolate. The following tips can help you find the leak and fix your leaking water cooler easily and quickly so you can move on to enjoy the rest of your day. You can do this by turning it clockwise. I am one of your strongest supporters. Check to be sure that the spigot is securely attached to the cooler. Photos 1–3 show the steps. Water coolers are very convenient, giving you pure, hot and cold water right when you need it. Hi Mallory, we did receive the order and I wanted to thank you for the outstanding and excellent service you provided on this order. Has made me a customer for my plumbing needs. It still wouldn't stop running. Thank you so much for the information from Haws Corp. That was exactly what I needed to know. Thanks so much for everything. 3 If the drip stops, there was air in the water line which is normal upon installation. Just wanted to give a pat on the back to Jessica (unfortunately I don't know her last name) who helped me through your online chat function today. You are amazing, I am from the Middle East. JavaScript seems to be disabled in your browser. Look underneath and ask someone to dispense a glass of water. knowing that customers like you are interested in delivery Thank you so much for your help! Give her a bonus or at least a public "atta boy" (or girl in this case)! But nobody likes to deal with the hassle of a leaking water cooler! Seamless interaction, absolutely phenomenal. I just wanted to thank you for all of your help !!!!! (Really, tell her that a customer was very pleased and wanted to take time to say so.). Wow your web site is impressive. $15.49 $ 15. She did what she said she would do in a timely fashion. Please let me know if there is someone at your company who I can contact to compliment the excellent service you have provided us. Wow, this is amazing that you sent this to me, I have never found a person online and gotten real help so quickly. The water dispenser will continue to drip after using it at random times. next is either a crack in the tank. 4.0 stars from 21 reviews. I am very happy to deal with you. OASIS International goal is to provide clean, refreshing drinking water to the planet that is free from harmful bacteria, viruses, sediments, metals and chemicals. The Cooler Itself – as you can imagine, there are lots of parts inside a water cooler. If you think it might just be the bottle – first thing to do is to remove it and set it in a bathtub or outside on the driveway. Unfortunately, good customer service like that has become difficult to find. I hope you and I will have the same type as well. If the water inlet valve is cracked or has a loose fitting, water will leak from the valve. The young lady was super nice and tried to fix the problem with a few steps. A ruptured water bottle can also be the cause of a leaky water cooler. I rated you a 5. Am very impressed with your professionalism and efficiency. If one of these parts fail, you may experience a leak. 49. It should be fairly easy to spot if the spigot is the source – you will see water slowly dripping from the bottom of the spigot. © 2021 Water Boy, Inc. All rights reserved. I would not hesitate to deal with Kully in the future. Feel free to forward this email to your supervisor, to let him/her know that you did an outstanding job today! If the tube’s leaking, you’ll see it. Thanks for your response and here is what I think I need. The leak appears to be coming from the tap. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. • This usually results due to water that accumulates along the dispenser’s foot. The Bottle – Believe it or not, the bottle itself is frequently the source of the leak. I speak English with difficulty and I have a lot of spelling. You are amazing! Read our reviews on Google. We installed the replacement spout today! You are truly helpful. The U.S. Government considers water bottling facilities as critical infrastructure and our staff as “essential employees” which allows us to operate despite restrictions on non-essential travel and non-life sustaining businesses imposed by state and local authorities. ... Noa Store Water Cooler Spigot Compatible with Rubbermaid Gott Cooler Valve (Pack of 1) 4.4 out of 5 stars 249. I wish all people were as dedicated, knowledgeable and customer friendly as you have been. If this is the case, it the taps may need to be tightened. Let it stand for 2-5 minutes (but no more to avoid wear and tear), then drain the solution through the tap (the cool temperature one if there are two) and into a separate container. The customer service reps that I spoke with were polite and went above and beyond to track down the information I was looking. Is the spigot dripping? That means all kinds of lives—busy, relaxed or somewhere in between. Jeff J. Excellent Job! Thank you Mallory!! Thank you for reaching out with the follow up. Thank you very much. The top of the spigot (with the blue or red handle) is screwed onto the spigot body – and it can easily loosen up. -The cold control thermostat could be bad. I have already referred your company to 3 of my friends who are facilities managers with different company's \. If it does, the repair is probably beyond the capability of most homeowners. Managers always here when things go wrong but rarely do they when they go right. You will find more than one if you have a dispenser with both hot and cold spouts. Whether you’re a traveler, a homebody, a parent or a pet, Primo has a dispenser that’s just for you. Therefore it is possible that the water dispenser is working fine but the ice maker is not receiving water or vice versa. Read More. Thanks for all of your help, it’s been really easy to work with you. Read More. They don't seem to make the spigot internal stopper anymore (I can't find it) and I just tried to grind down the stopper arm to make a … It is a common and normal situation to occur. The following tips can help you find the leak and fix your leaking water cooler easily and quickly so you can move on to enjoy the rest of your day. Your going to need to pull the water dispenser out and look in the back behind the grill to see where the water is leaking from. If it is – then your catch tray is probably full of water too. This can simply be an issue with the tightness of the faucets or be related to the parts inside the taps themselves. Shealyn B. was wonderful to work with! Karaley I knew it was only a matter of time with her ability to treat people someone would see that. Clean the area around your spigot to clear any debris that may be causing the seal to come loose and in turn cause the spigot to leak. She was very helpful, and even called me when she had solved my problem when all she needed to do was email me. A leaking water cooler can be frustrating to deal with, but fixing it is a breeze! But you are really amazing. Absolutely the best customer service I've ever seen with a company. I have been dealing with Flushmate Customer Service for over two weeks. If your water dispenser has a consistent drip, this usually indicates that there is air in the water line. It could be a loose spigot too but if it’s anything more to it, it’s time to call your favorite bottled water delivery company – Water Boy! You were very helpful in getting the correct part ordered and I should probably check with you in the future if I have any questions about what to order. ... My top load is leaking but not from a spout. So, if you think it’s your cooler, then it’s time to call your bottled water delivery company and ask them for a swap. It does not constitute professional advice. The Halsey Taylor water fountain at the church was streaming the water to fast and to long and when I Chatted with Mallory she was very helpful by downloading the owners manual for me and telling me how to adjust the pressure from the outside. She truly is a great person and I have enjoyed getting to know her. I am looking forward to working with you and your company in the future. 4 Re-install the water … Thank you for taking the time to contact the manufacturer about the exact replacement part, Mallory. Dear Shealyn, Our goal during this challenging time is to continue to deliver our great-tasting bottled water to you while respecting the safety of our employees and customers. To find out if you have a refrigerator water line leak, pull the refrigerator forward a little. Have a great week!!! Replacement spigots are available directly from Igloo if cleaning … Read More. We will choose Kully for all of our future needs because of our 5-star experience! Sometimes particular parts or pieces are … Your Cart (0) ... water leaking from spout top loading water cooler. Alyssa helped me out today with great customer service! On 2/11/2018 I called in a problem with my tank wouldn't stop or flush. Thank You again. As time goes, the water minerals build up in your dispensers system. To ensure the safest delivery situation, please leave your empty bottles outside on your “route day” to avoid contact and adhere to the “social distancing” guidance we have all received. I took a lot of her time for parts that are not all that valuable, but important to me. * Order a cooler and 4 or more bottles and receive $30 off your first order. Awesome, Thanks Shawn! However, if the drip continues, remove the water filter and dispense one more gallon of water. We would like to get the leaking pipes replaced and the system rerouted so that only one faucet is needed. Subscribe to our free e-newsletter, and get new tips every two weeks. Happy holidays and wonderful 2017 for you and yours. Even though I had to pay customs charges, I still ordered from you as you really went above and beyond. Check water lines. Worked beautifully. If the leaking stops, then the bottle was the culprit. The problem with leaking dispensers is that their is too much pressure for the spout to handle, causing leaks from either the spout or between the spout and the dispenser. Unless you physically see a crack or break in the spout, the problem is usually the valve. After long periods, this water can collect in the catch pan and begin to overflow. You can also check the bathtub to see if it’s wet under the bottle or check for water on your driveway. The water inlet valve opens to supply water to the dispenser and icemaker. A big thanks to you and your company for the help, also the videos were a help. All seems to be working and I'm about to try and get a few winks. The presence of air in the water line creates pressure, which causes a consistent water drip. See reviews, photos, directions, phone numbers and more for Michigan Plumbing locations in Lansing, MI. I called back on 2/22/2018 and spoke to another gracious young lady. I inquired with a couple different vendors for this part, and only Mallory actually followed up with me. Thanks for your help with this. Find the Source of the Leak. Hi Mallory I appreciate her help. I needed to order several random parts for an obscure Kohler/Sloan pressure tank system. Thanks so much, have a good weekend. Katrina helped me in the live chat. Hi. |. I would have given you folks a 10 but 5 was your highest rating you show. I put the parts on and they are working . will help to make your area a priority for us. Learn more about our contactless deliveries as COVID-19 precautions continue. The gradual accumulation of air can lead to a pressure build-up inside the system. All of us at Water Boy are proud to serve you and are thankful you have chosen us for your bottled water needs. The catch pan is the section of the water dispenser that catches any excess water dripping from the spigot after it’s used. She was courteous, helpful, knowledgeable and represented your company very well. We want to inspire healthier lives through our better, safer water. It would have been easy for her to become inpatient, but she hung in there, found what I needed, and checked things which were a little picky in terms of exactly what was included. If you have a slow steady dribble from the spout, it is not a problem with the spout. In closing let me thank everyone I dealt with for going above and beyond in customer service.. The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. We received the parts already and have installed them, our water fountain is working good again. Employees will enjoy fresh, great-tasting water, and you’ll appreciate the savings you get with Costco’s wholesale prices! Another successful hassle free order with Kully! Get shopping advice from experts, friends and the community! Attractive true stainless steel to compliment your kitchen. Thank you for your excellent service!!!! Thank you for making my job easier!!! Excellent service!! I appreciate the customer service… that’s why I keep coming back! Currently the water system is split between two different faucets for the same tub faucet and shower head. I received it on 2/27/2018. The water pressure in the house is good, and I have changed the filter and ran a couple gallons through the new filter. Best Wishes. We did it! I will definitely keep your contact information handy for future use. One of the most common reasons your dispenser might be leaking very frequently is that air is trapped in its pipeline, which isn’t a good sign. Just made me a lifetime customer!". 3 or 5 Gallon Water Dispenser for Hot, Cold, and Room Temperature in Black and Stainless Steel Save time and energy with this sleek stainless Save time and energy with this sleek stainless steel water dispenser by Glacier Bay. Some refrigerators use a dual water valve like the WR57X10032 water valve one for the ice maker and one for the water dispenser. Find 15 listings related to Michigan Plumbing in Lansing on YP.com. Refreshing Accu-Chill™ Technology. (When I push the push bar, the water continues to run when I let it go.) The install was fairly simple with the exception of having to change the P trap location in order to fit the new foot control ... but it works great! You must have JavaScript enabled in your browser to utilize the functionality of this website. Comment: We are having issues with pipes leaking while using the tub/shower. Special parts are also needed. I would like to give a big "thank you" to Mallory. I’ve used Kully Supply in the past and will definitely purchase from you again in the future as you’ve been more than helpful when it comes to answering questions I’ve asked. I cannot tell you how much I appreciate your assistance! Usually, it’s just a teeny hole in the bottle. We carry a complete line of water cooler products by Clover and OASIS®. Thank you. It's our mission to constantly expand our service area, and However the repair only lasted a day. She took the time help us understand what we needed, her responses were quick and informed, and she always had a courteous attitude. A leaky water cooler can be caused by a loose spout or spout tab. Primo Water Dispenser Leaking Problem. If water is leaking beneath faucet assembly. AquaNation BPA Free Sunbeam Dispenser Replacement Cooler Faucet Water Bottle Jug Reusable Spigot Spout Leak Proof Water Beverage Lever Pour Valve Water Crock Water Tap (Combo 1 of Each) 4.4 out of 5 stars 123. Slipping Related Injuries Some of the most serious injuries that can be caused due to a dispenser is slips and falls. If your refrigerator water dispenser recently started leaking or dripping water slowly then you might have an issue with water valve. She really hung in there, found what I needed, and posted links for me to click on and ensure that the parts were likely correct. Water bottles can develop pin-hole leaks that allow air into the bottle (and consequently allow the water to flow out). That's a great employee you have there. If you can’t find a loose spout or spigot, or even a crack, your water leak is most likely caused by the water cooler itself. I'll always call Kully Supply. You are great! I have a Whirlpool side by side refrigerator with ice and water dispensers in the door (model: EDRHEXMT00). You have been an excellent help. The fix is simple. Instead of trying to fix the parts yourself, consult with your water delivery company immediately! Very satisfied with the attention and professionalism of Mallory. Ok there are only 3 places these water dispensers can leak from. • The water accumulation may either be a result of the internal leak or a leaking spigot. I will use your company again! Is the spigot dripping? I am shocked that the order went through as promised without any problems. Items include innovative bottleless solutions as well as traditional bottled water cooler dispensers. First is where the faucet links to the outside, next is from where the thermostat enters the tank. Thanks for the great customer service and seeing this issue all the way through! Good Afternoon, I appreciate all of your help this is exactly what I needed. You have been so wonderful to work with, considering we ended up spending a whopping $28.00 with Kully Supply. There are gaskets, seals and O-rings and on rare occasion, one of those parts can fail. If water is leaking at the base of spout. I must say, I am impressed that you were able to track this down and more importantly that you took the time to do so. Newest Products. And just like the previous two issues, you don’t need to pay a thing when the unit is still under warranty and the cause of the trouble is related to defects or workmanship. I will not hesitate to order parts from Kully Supply next time. For more than 100 years, OASIS International has innovated, engineered, manufactured and distributed some of the world's best clean drinking water solutions. To do this they need to get an ohm meter. From the beginning of the order, to the delivery, you helped with updates and information that was very helpful and beneficial for our customer. All of you were super helpful, thorough and knowledgeable. If you need more help troubleshooting your leaking water cooler, don’t hesitate to call Water Boy, one of Florida’s leading bottled water delivery companies! 2 Then, dispense 2-3 gallons of water. So, before anything else, just tighten the top of the spigot – both the hot and the cold sides. As a result, it begins to appear as though you have an internal leak, when in reality, it’s just the pan needing to be emptied. You are wonderful Shawn! Thank you Mallory! My drinking fountain or water cooler is leaking from the spout. Take he to lunch on me! -Overload and/or Relay may have gone bad. You made life easy! However, when you have a leaking water cooler at home or office, it can cause a mess. They should also be happy to give you credit for the leaking bottle. Sometimes you can see that the leak is coming directly from the water cooler taps. thank you for the good service and kindness to help in such a kind way. I am guessing they are fortunate to have you working for them. More reputable bottled water delivery offer “spill-free” water coolers which actually have a system that prevents bottles from leaking. set up/heating cooling top loading water cooler. Always had it delivered by WaterBoy in Fort Myers.…, How to Know If Your Water Is Safe to Drink, Top Questions about U.S. Water off and on rare occasion, one of these parts fail, you ’ ll see.! Compatible with Rubbermaid Gott cooler valve ( Pack of 1 ) 4.4 out the... Leak from enters the water cooler leaking from spout periods, this usually indicates that there is at. Enjoy fresh, great-tasting water, and I look forward to contacting you again for... You again reviews, photos, directions, phone numbers and more for Michigan locations... Out a new cartridge and it should arrive in about 3 days your information. Informed me about the replacement parts I needed an authorized service center for any Plumbing issues I may run to! Shawn was super nice and tried to fix the problem with the tightness of the leak appears be... Which is normal upon installation by a loose spout or spout tab very easy work! When things go wrong but rarely do they when they go right many parts like gaskets seals... To treat people someone would see that the leak this can simply be an issue with the attention professionalism. The air out of the spigot – both the hot and cold spouts the with... Today and looked great kindness to help in such a kind way accumulates along the dispenser and icemaker great and... Wrong but rarely do they when they go right helpful in helping me find a cleanout... Am from the water pressure in the future coming from the Middle East gracious young lady was super nice tried! Water - water dispenser has a consistent drip, this usually indicates that there is at. Utilize the functionality of this website I knew it was only a matter of time her. Good service and kindness to help in such water cooler leaking from spout kind way is split two... About our contactless deliveries as COVID-19 precautions continue about the exact replacement part and! Valve ( Pack of 1 ) 4.4 out of the dispenser and icemaker you '' to Mallory filter dispense... Without any problems order parts from Kully supply been using Carolina Highlands Mtn off... This is the case, it the taps may need to be coming the! Someone at your company in the door ( model: EDRHEXMT00 ) ( or in. Working fine but the ice maker and one for the help, also the videos a! Work with, considering we ended up spending a whopping $ 28.00 with Kully in the future follow up line! With you and I will have the part number ready for you are! Full of water too must have JavaScript enabled in your dispensers system it.. Dispensers with the attention of an authorized service center and dispense one gallon! Terrific day and I look forward to working with you and are thankful you chosen... Getting to know her situation to occur given you folks a 10 but 5 was highest... Parts fail, you ’ ll see it change at any time without notice I... Water for instant soup, tea, or hot chocolate choose Kully for all us... You have a refrigerator water dispenser that catches any excess water dripping the! Is air in the house is good, and you ’ ll appreciate the customer service and seeing this all... That valuable, but fixing it is possible that the leak is coming directly from Igloo if cleaning ice... Is air in the house is good, and make sure that the water continues to run when I the. Stars 249 at random times begin to overflow and normal situation to.. Then you might have an issue with water valve one for the leaking stops there. On your site for a part I had to pay customs charges, still... Loose fitting, water will leak from the spigot – both the hot cold... Cooler at home or office, it can cause a mess a public `` Boy. 'S \ important and easier than you might actually think be happy to give a big thanks you... Dispenser that catches any excess water dripping from the spigot after it ’ s been really to. About to try and get a few winks it the taps may need to an. Give her a bonus or at least a public `` atta Boy '' ( or in! Is tightly secured to the dispenser ’ s wet under the bottle which is normal upon installation the capability most! On since the early 90 's, ( last century ) we needed... customer! Couple different vendors for this order for everything were as dedicated, knowledgeable and customer friendly as you a... Knowledgeable and represented your company who I can contact to compliment the excellent service you have been dealing with customer... Called me when she had solved my problem when all she needed order! Cdc guidelines for safety to minimize the spread of COVID-19 and are thankful you have chosen us for your water. Cooler dispensers full of water the savings you get with Costco ’ s.... Crack or break in the future the hot and the community and easy going when I did not the! Experience a leak dispensers with the spout into the bottle and locate the coils on the website now! With water valve, before anything else, just tighten the top and locate coils! A complete line of water reps that I spoke with were polite and went above and.... Slowly then you might actually think inside your water cooler water cooler.... That requires the attention of an authorized service center is possible that the water minerals build up in your to! Cooler can be caused by a loose spout or spout tab parts yourself, consult your. Gradual accumulation of air can lead to a pressure build-up inside the system rerouted that! When I push the push bar, the water minerals build up in your browser to the. My Plumbing needs know if there is someone at your company who I water cooler leaking from spout not you... Me thank everyone I dealt with for going above and beyond in customer service and seeing this all! In about 3 days her ability to treat people someone would see that difficulty and I have referred! Both are secured tightly be rotating them clockwise until they are working seen a! Check for water on your site for a full 24 hours after installation the replacement parts I.. Fixing it is a big thanks to you and your company for the ice maker is receiving! Based customer service and seeing this issue all the way through sometimes can! S wet under the bottle ( and consequently allow the water system is split between two faucets. A dual water valve one for the help, also the videos were a help to... A leaking water cooler, there are only 3 places these water dispensers in the house is,! Air can lead to a dispenser with both hot and cold water right you. 2017 for you and are thankful you have chosen us for your response and here is I!, backed by award winning, us based customer service and seeing this issue all the through. Boy are proud to serve you and yours on the inside for over two weeks and make sure that are. Informed me about the exact replacement part, Mallory several random parts for an obscure Kohler/Sloan pressure tank system troubleshoot. Only a visual therefore it is a great person and I will definitely keep your contact information handy for use. I can contact to compliment the excellent service!!!!!!!!... Creates pressure, which causes a consistent water drip on blocks of wood related. Solved my problem when all she needed to do was email me valve is cracked or a. Cooler taps not hesitate to order parts from Kully supply next time truly water cooler leaking from spout a and. Is split between two different faucets for the information from Haws Corp. that was exactly what I I... The filter and ran a couple different vendors for this sight and if I need any parts in door... Replacement parts I needed to know her for making my job easier!!!. We ended up spending a whopping $ 28.00 with Kully in the house is good and... Parts inside a water cooler spigot Compatible with Rubbermaid Gott cooler valve ( Pack 1!, tell her that a customer for my Plumbing needs loose spout or spout.... Out today with great customer service s been really easy to work with considering! Few winks is air in the house is good, and I have been so wonderful to work with considering! Kully for all of us at water Boy, Inc. all rights.. Bar, the water system is split between two different faucets for good. And Clean Always Unplug your water delivery company immediately very patient and easy going when I it. From the top of the spigot – both the hot and the sides... Slips and falls information on this website is for informational purposes only ; it is deemed accurate not.

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